Is Cox Customer Support Worth The Hype? All You Need To Know
Cox Communications has been one of the finest broadband networks in the US. The internet service provider offers some amazing services like Cox Internet, Cox Phone, Cox Smart Homelife security system, and Cox Contour TV not the main highlight for this article would be the amazing service that Cox provides to the users; Cox Customer Support.
Customer Support is always the reason for any broadband network to become huge, that shows how much reliable the internet service provider is. If you are installing any Cox device or if you get stuck anywhere in the middle of the installation or if you are having any troubleshooting, Cox Customer Support is 24/7 available to assist you, unlike your home internet providers.
How Should I Contact?
Cox believes in maintaining good relations with its users and it allows its user to communicate with anywhere they want. Offering multiple platforms like
The most obvious and basic thing is to call the helpline of Cox Customer Support. If you are stuck in the middle of your self-installation of your Cox device or if you are having any troubleshooting, customer support will be ready to help you anytime.
- Social Media Platforms
If you are a social media addict and can follow a page just to stay updated, then you need to follow Cox Communications, because Cox updates their new pricing or any new policy on the social media. If you are on Twitter, then you can also ask any question to them and they will get back to you very soon, even if you are a Facebook user, Cox Communications is available there too.
- Live Chat on the Web
Another amazing feature is when you can chat live on their website. Customer support is always active and looks for ways to help the consumers.
Cox Communications has always been a broadband network that builds relation with the users and give maximum advantage to them. Cox Customer Support is literally the best compared to other broadband networks. How about we discuss Cox Internet plans and what they offer?
Cox Internet Plans
Cox being customer friendly, offers different packages to the consumers so that they can make choices according to the needs of their house.
- Go Fast
The first plan is for the users who want to stay updated through their social media, can enjoy the memes too because the package comes with an exciting 100mbps of download speed and for small households, it will be a perfect choice.
- Go Faster
The package comes with a fiery 250mbps download speed where users can enjoy watching their favorite shows, can watch movies or if they want to upload reels on Instagram, the package would be a great pick for their house.
- Even Faster
Even Faster is somehow their premium package because it allows users to have a speed up to 500mbps download where playing HD games or watching Netflix won’t bother you much.
The most premium package named ‘Super Fast’ is the most liked and hot favorite in the town as the tier comes with a flashy 1gbps download speed, the package should be named “Nothing is Impossible” because with this super speed, nothing would seem impossible; whether you want to play games in 4k, multiplayer. If you are a heavy consumer, then the package would be nothing but everything to you.
Is Cox better?
Cox Communications has always allowed their users to make choices and that is why Cox is always ranked upper than the others. The constant speed, the transparency in pricing, and the customer support have always been top-notch.
Conclusion You should be tired of calling your network provider at least 2 times a day just because your internet is not working properly and if still, you are not deciding to change your internet service provider. I can only recommend you go ahead with Cox as Cox is currently one of the best in the league. Cox has served more than 6.6 million people and is currently available in 19 states but aims to expand more so that it can reach more and more people in the future.